Privacy Policy

Last updated: April 2025

Classic Informatics ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at classicinformatics.com or engage with our services.

Please read this policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

Information you provide directly

  • Name, email address, phone number, and company name when you fill in a contact or enquiry form
  • Information provided when you request a quote, download a resource, or subscribe to our newsletter
  • Communications you send to us via email or through the website

Information collected automatically

  • IP address, browser type, operating system, and referring URLs
  • Pages visited, time spent on pages, and links clicked
  • Cookie and tracking data as described in our Cookie Policy

Information from third parties We may receive information about you from third-party sources such as social media platforms, marketing partners, or publicly available sources, where permitted by applicable law.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request
  • Send you information about our services, updates, and resources where you have opted in
  • Improve our website, services, and user experience
  • Analyse website usage and measure the effectiveness of our marketing
  • Comply with legal obligations and protect our legal rights
  • Prevent fraud and ensure the security of our systems

We do not sell your personal information to third parties.

How We Share Your Information

We may share your information with:

Service providers: Third-party vendors who assist us in operating our website and delivering our services — including hosting, analytics, email delivery, and CRM platforms. These providers are contractually obligated to handle your data securely and only for the purposes we specify.

Business transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

Legal requirements: We may disclose your information where required by law, court order, or government authority, or where necessary to protect the rights, property, or safety of Classic Informatics, our clients, or the public.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will delete or anonymise it securely.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Classic Informatics operates globally with offices and clients in India, Australia, the USA, and the UK. Your information may be transferred to and processed in countries other than your own. We take appropriate steps to ensure that any such transfers comply with applicable data protection laws.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict certain processing of your information
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Cookies

We use cookies and similar tracking technologies on our website. For full details, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Classic Informatics Email: hello@classicinformatics.com

India: +91 74 2829 0271 Australia: +61 2 8044 3106 USA: +1 213 344 5884 UK: +44 20332 23550